ITSM Insight Pro

Enterprise ServiceNow Dashboard

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ITSM Insight Pro

Enterprise ServiceNow Dashboard

Upload ServiceNow Export

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Incident | Request | SC Task

Loaded Files
Dataset File Name Records Loaded At Status
Incident - - - Not Loaded
Request - - - Not Loaded
SC Task - - - Not Loaded
Dashboard Dataset
Select the dataset to analyse.
Total Tickets

0

Open

0

Resolved

0

Closed

0

On Hold

0

High Priority

0

Critical

0

Average Age

0 Days

Ticket Analytics

Engineer Summary

# Engineer Tickets
No data loaded.

Assignment Group Summary

# Assignment Group Tickets
No data loaded.

State Summary

# State Tickets
No data loaded.

Priority Summary

# Priority Tickets
No data loaded.

Item Summary

# Item Tickets
No item data available.

Incident Details

Showing filtered ticket details
Number State Priority Assigned To Assignment Group Opened
No data loaded.

Replacement Management

Laptop and smartphone replacement planning.

Replacement Dashboard
Select the replacement dataset to analyse.
Upload Replacement Data

Upload laptop or smartphone hardware exports in Excel or CSV format.

Replacement Data Upload

Upload laptop or smartphone hardware exports.

Drag and drop Excel or CSV files here.
Bulk Completion Upload

Upload a list of assets already replaced.

Asset Tag, Serial Number, IMEI or SAP ID is enough.
Import Activity
Replacement files imported during this session.
Time File Type Imported Total Available Valid Invalid Uploaded By
No replacement files imported yet.
Total Assets

0

Laptops

0

Smartphones

0

Pending

0

Click to view pending assets
Completed

0

Click to view completed assets
Laptop Replacement by Quarter
Q1

0

Q2

0

Q3

0

Q4

0

Smartphone Replacement by Quarter
Q1

0

Q2

0

Q3

0

Q4

0

Replacement Assets
0 assets found
0 selected
User Asset Tag Serial Number Device Country Location Company Tags Installed / Received Replacement Status Replaced
No replacement data loaded.